WELCOME TO MY TRUE SAVAGE

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Our goal at My True Savage Co is to inspire women to be comfortable in their skin. We are strong, fierce, and dope af! Did someone say you're a savage?

ADULT COLLECTION

Toys, BDSM, and more...

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MORE INFO

TRACK ORDER

SHIPPING POLICY

What Countries Do You Ship To? Selected countries have shipping available. Please check the currency tab at the bottom of the page to see if shipping is available in your country. 

Do You Offer Free Shipping? Free shipping for orders over $50USD+ 

What Shipping Services Do You Offer? Shipping options are available at checkout.   

How Long Will My Product Take To Be Delivered? Please allow 2-4 weeks to receive item(s). Products are sent from warehouses in Mainland China. Longer shipping times are utilized to keep the prices affordable. In addition, due to Covid-19 shipping may be delayed. We Promise It Will Be Worth The Wait! :) 

How Can I Track My Order? You will receive the tracking information once your order has been fulfilled. It typically takes 1-3 business days to receive the tracking information. If you have any questions, email us at: info@mytruesavageco.com. 

 

RETURN POLICY

Returns

Please do not send your purchase back to the manufacturer. Email us at info@mytruesavageco.com for instructions. 

To be eligible for a refund, your item must be not as described or received damaged. To complete your refund, we require a receipt or proof of purchase and proof of the defective product. 

Our policy lasts 30 days. If 30 days have gone by since you received item(s), unfortunately we can’t offer you a refund or exchange.

Refunds (if applicable)
Once your item is inspected, we will send you an email to notify you that we have initiated a refund. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@mytruesavageco.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

FAQS

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@mytruesavageco.com.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a store credit or 100 % money back guarantee, if the product is defective or damaged. Please Include a name and order number when requesting. 
Please note: If  your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in an incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@mytruesavageco.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you to look beautiful by using our accessories and clothes! Please send us an email to info@mytruesavageco.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.